- Instructor: ProjectX
- Lectures: 3
- Duration: 3 days
Categories: Human Resources Development
📚 Course Objective
By the end of this 3-day course, participants will:
- Understand the principles, strategies, and psychology behind successful negotiations.
- Learn effective communication techniques for building trust and rapport.
- Develop skills for identifying mutual interests and achieving win-win outcomes.
- Master conflict resolution techniques for handling difficult conversations.
- Apply negotiation frameworks in both personal and professional settings.
🛠️ Teaching Methods
- Interactive Lectures: Explanation of negotiation principles and strategies.
- Role-Play Exercises: Simulating real-life negotiation scenarios.
- Workshops: Hands-on activities to practice negotiation skills.
- Group Discussions: Sharing insights and peer learning.
- Case Studies: Analysis of successful and failed negotiations.
📑 Course Outline
Day 1: Foundations of Negotiation
- Understanding the importance of negotiation in daily life.
- Key principles of negotiation: Preparation, clarity, and flexibility.
- Different negotiation styles: Competitive, Collaborative, and Compromising.
- Building trust and rapport in negotiations.
- Group Activity: Identify personal negotiation styles through self-assessment.
Day 2: Negotiation Strategies and Techniques
- The BATNA (Best Alternative to a Negotiated Agreement) concept.
- The importance of active listening and questioning techniques.
- Overcoming common negotiation barriers.
- Identifying and managing emotions during negotiation.
- Workshop: Practice negotiation role-play scenarios (e.g., salary negotiation).
Day 3: Real-World Negotiation and Conflict Resolution
- Advanced persuasion techniques.
- Conflict resolution strategies: Finding common ground.
- Ethical considerations in negotiation.
- Creating win-win agreements in personal and professional scenarios.
- Group Simulation: Simulate a high-stakes negotiation with peer evaluation.
📝 Evaluation Criteria:
- Participation in discussions and activities: 30%
- Workshop and role-play outcomes: 30%
- Final group negotiation scenario assessment: 40%
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