Root Cause Analysis (RCA) Training Course

• Instructor: ProjectX
• Lectures: 2
• Duration: 2 days

📚 Course Objective

By the end of this 2-day course, participants will:

1. Understand the principles and importance of Root Cause Analysis (RCA) in problem-solving and incident prevention.
2. Learn how to systematically identify and address root causes of recurring problems.
3. Develop skills in using RCA tools and techniques such as 5 Whys, Fishbone Diagram, and Fault Tree Analysis (FTA).
4. Master documentation and reporting practices for RCA findings.
5. Apply RCA methodologies to prevent incidents, reduce costs, and improve operational efficiency.

🛠️ Teaching Methods

• Interactive Lectures: Explore RCA principles, frameworks, and methodologies.
• Workshops: Practical exercises in applying RCA tools and techniques.
• Case Studies: Analyze real-world RCA applications and outcomes.
• Role-Play: Simulate RCA team discussions and problem-solving scenarios.
• Group Projects: Develop and present an RCA report based on a case study.

📑 Course Outline

Day 1: Introduction to Root Cause Analysis (RCA)

• Understanding RCA: Purpose, scope, and benefits.
• Difference between root causes, contributing factors, and symptoms.
• RCA frameworks: Reactive vs. Proactive approaches.
• Overview of RCA tools and techniques.
• Workshop: Identify root causes using the 5 Whys methodology.

Day 2: RCA Tools, Techniques, and Reporting

• Detailed application of Fishbone (Ishikawa) Diagrams.
• Event Tree Analysis (ETA) and Fault Tree Analysis (FTA).
• Best practices for conducting RCA interviews and evidence gathering.
• Documenting RCA findings: Structure, clarity, and action plans.
• Developing and tracking corrective and preventive actions (CAPA).
• Group Project: Conduct a full RCA on a sample problem and present findings.

📝 Evaluation Criteria:

• Participation in discussions and activities: 30%
• Workshop outcomes: 30%
• Final RCA presentation: 40%

🎯 Target Audience:

• Health, Safety, and Environment (HSE) Professionals
• Quality Assurance and Control Managers
• Operations and Maintenance Managers
• Risk Management Professionals
• Engineers and Technicians
• Compliance and Audit Officers

🛡️ Key Takeaways:

• Proficiency in Root Cause Analysis (RCA) methodologies.
• Practical skills in using tools like 5 Whys, Fishbone Diagrams, and FTA.
• Ability to document RCA findings effectively.
• Knowledge of how to implement and track corrective actions (CAPA).