- Instructor: ProjectX
- Lectures: 2
- Duration: 2 days
Categories: Management & Marketing
📚 Course Objective
By the end of this 2-day course, participants will:
- Understand the principles of performance measurement and reporting.
- Learn how to set Key Performance Indicators (KPIs) aligned with organizational goals.
- Develop skills in data collection, analysis, and performance evaluation.
- Master the creation of clear, actionable, and insightful performance reports.
- Apply performance metrics and reporting tools to improve decision-making and productivity.
🛠️ Teaching Methods
- Interactive Lectures: Introduction to performance metrics and reporting frameworks.
- Workshops: Practical exercises in KPI creation and performance data analysis.
- Case Studies: Review real-world performance reports and improvement strategies.
- Role-Play: Simulate performance review meetings and presentations.
- Group Projects: Develop and present a sample performance report.
📑 Course Outline
Day 1: Fundamentals of Performance Measurement
- Introduction to performance measurement and its importance.
- Understanding Key Performance Indicators (KPIs) and performance metrics.
- Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
- Data collection techniques: Surveys, dashboards, and automated tools.
- Workshop: Design KPIs for a sample organizational scenario.
Day 2: Performance Reporting and Analysis
- Structuring and formatting a performance report.
- Visualizing data: Charts, dashboards, and infographics.
- Communicating performance results to stakeholders.
- Identifying gaps and recommending improvements.
- Group Activity: Create and present a sample performance report based on given data.
📝 Evaluation Criteria:
- Participation in discussions and activities: 30%
- Workshop outcomes: 30%
- Final performance report presentation: 40%
🎯 Target Audience:
- Team Leaders and Supervisors
- HR Professionals
- Project Managers
- Business Analysts
- Operations Managers
- Professionals responsible for performance monitoring and reporting
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