Human Factors in Patient Safety Training Course

• Instructor: ProjectX
• Lectures: 3
• Duration: 3 days

📚 Course Objective

By the end of this 3-day course, participants will:

1. Understand the role of human factors in improving patient safety outcomes.
2. Learn how to identify and address human errors and systemic failures in healthcare settings.
3. Develop strategies to enhance teamwork, communication, and situational awareness.
4. Master tools and techniques to design safer healthcare systems and processes.
5. Apply human factors principles to reduce medical errors and improve patient care.

🛠️ Teaching Methods

• Interactive Lectures: Explore human factors concepts and their impact on patient safety.
• Workshops: Practical exercises on improving communication and teamwork.
• Case Studies: Analyze real-world patient safety incidents and lessons learned.
• Role-Play: Simulate communication breakdowns and error reporting.
• Group Projects: Develop and present a human factors improvement plan.

📑 Course Outline

Day 1: Fundamentals of Human Factors in Healthcare

• Introduction to Human Factors Science.
• Understanding human error: Slips, lapses, and mistakes.
• The relationship between human behavior and system design.
• The impact of fatigue, stress, and workload on healthcare performance.
• Workshop: Analyze a healthcare scenario for potential human errors.

Day 2: Enhancing Communication and Teamwork

• The importance of effective communication in healthcare teams.
• Tools for better communication: SBAR (Situation, Background, Assessment, Recommendation).
• Managing hierarchical barriers in healthcare teams.
• Building trust and psychological safety among team members.
• Role-Play: Practice an SBAR handover scenario.

Day 3: Designing Safer Systems and Processes

• Applying human factors to improve equipment and system design.
• Risk assessment and hazard analysis in healthcare processes.
• Building a safety culture: Reporting systems and transparency.
• Continuous monitoring and improvement of safety systems.
• Group Project: Develop a human factors intervention plan for a healthcare process.

📝 Evaluation Criteria:

• Participation in discussions and activities: 30%
• Workshop and role-play outcomes: 30%
• Final human factors improvement plan presentation: 40%

🎯 Target Audience:

• Healthcare Administrators and Managers
• Patient Safety Officers
• Doctors, Nurses, and Clinical Staff
• Quality and Compliance Professionals
• Risk Management Specialists
• Healthcare Educators and Trainers

🛡️ Key Takeaways:

• Clear understanding of human factors science and its role in healthcare.
• Practical tools for improving communication, teamwork, and collaboration.
• Techniques for identifying and mitigating human errors.
• Ability to design safer systems and processes in patient care.
• Skills to build a strong culture of safety in healthcare environments.